Privacy Policy

TENTRIX respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in ecommerce.

In line with those guidelines, TENTRIX would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the TENTRIX website host.
Information collected by TENTRIX
Your contact information, including:
1. named individuals and businesses
2. telephone,
3. fax numbers and
4. email addresses
5. Information about what services you have ordered from TENTRIX
6. Information about what services you have enquired
7. Your interest in receiving TENTRIX email newsletters
8. Correspondence between you and TENTRIX
9. A customer relationship management system in which details of conversations might be written by employees
10. Encrypted credit card details
11. Your accesses to our websites

What TENTRIX does with your information:
We do not disclose your personal information to third parties, with the obvious exception of third party business partners such as the TENTRIX website host.
We will contact relevant people to communicate billing and technical issues
We store website data and email only for use as back-up data should it be required
We may customise our email newsletters and communications to reflect your interest in a particular service
We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on TENTRIX.
We store encrypted credit card details to allow us to process payment to our services
We monitor and store your online requests for webpage’s and services for research and to keep a history of your transactions with the business

Email communications:
As a customer of TENTRIX you will receive occasional email communications from us that relate to the services we provide to you.
If you have any questions about our privacy policy, please feel free to contact us.